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Your Medical Ally (Research & support)

Personal health research & support

Your Medical Ally can help you learn more about a diagnosis, access medical information, explore treatment options and receive personalized support.

Looking for information about a condition or treatment plan? Need help navigating a healthcare situation? Considering surgery? When you need answers, Your Medical Ally is here to help. Powered by ConsumerMedical, Your Medical Ally provides custom research, available treatment options and points to consider for any medical diagnosis or health topic.

Has your doctor recommended surgery? If you are considering lower back, hip replacement, knee replacement, hysterectomy or weight loss surgery, it is now a requirement to enroll in ConsumerMedical’s Surgical Decision Support® (SDS) program at least 30 days before your surgery is scheduled. Upon completion of SDS, you will receive a $400 gift card. If you do not complete this required step, you will be assessed a $1,000 penalty at the time your claim is processed. Click here for more details.

Call 888.361.3944 to speak with Your Medical Ally.

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Talk to a pharmacist

Talk to a pharmacist

Our Pharmacy Advocacy Program can help you manage medications with one-on-one pharmacist consultations.

Pharmacists play an important role in your healthcare. Help ensure your medications are safe, effective and affordable through personal consultations with an expert.

Are you a Healthe Clinic member & your primary care physician is in the Healthe Clinic? Please contact your Healthe Pharmacy team at 816.201.2273.
Not a Healthe Clinic member? You can contact Tria at 888.799.8742.

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Price Transparency

Price Transparency

Compare cost and quality for healthcare services and pharmacies using our online tool.

Shopping for the right physician, pharmacy or clinic can be a difficult task. Price Transparency makes finding the right healthcare easy. Use our online tool to compare providers and prescriptions based on your preferences for cost, quality and location. Price Transparency is available to all HRA and HSA plan members.

Bind plan members can use MyBind.com for comparing cost and quality within the Bind plan.

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My Life Resources (EAP)

My Life Resources (EAP)

Life's journey made easier.

My Life Resources, provided by Magellan Health, is our Associate Assistance Program (EAP) and is here to help guide you on the path to a healthier, more vibrant life. You'll have access to confidential tools and services to empower you to be your best each day. Services include clinical counseling, legal and financial counseling and advice, and work-life services. Looking for child care that meets your criteria? Planning a birthday party or wedding on a budget? Looking for summer camp options for your kids?

Take advantage of My Life Resources by calling 800.327.0795.

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HR Knowledge Base

HR Knowledge Base

Your trusted source for HR information.

At Human Resources, it is our priority and commitment to connect you to the right HR support analyst and to help ensure accurate, efficient and timely responses to your inquiries. Our service center hours are 7 a.m. to 3 p.m. (CST).

View our support hours by location

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Healthe Living with Rewards (earn points)

Healthe Living with Rewards

Earn discounts and rewards for living well and staying active.

Want to earn points for taking your evening walk or use our online tools to get a closer look at your health status? With Healthe Living with Rewards, you can take an active role in your well-being and earn rewards along the way.

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Family Support Resources

Family Support Resources

To support working parents and caregivers, Cerner offers two family support programs to all U.S. associates at discounted rates – Bright Horizons and Back to Basics. These programs are tailored to meet your family’s needs, budget and are designed to: 

  • Provide access to childcare for those times when a child is sick, daycares/schools are closed or as an emergency arises
  • Support for caregivers who need vetted resources to help coordinate and manage care
  • Personalize programming to meet a child’s educational needs 

Family Care & School Support While You Work 

When you have to work, you need support for your family. Whether it’s reliable childcare solutions or extra academic support and tutoring, rely on Bright Horizons Enhanced Family Supports. Additional benefits include resources to help find elder care, pet care, housekeeping, and more. 

Back to Basics virtual education assistance focuses on teaching students the skills and strategies to be successful in a rapidly changing educational climate. Email virtualtutoring@backtobasicslearning.com or call 302-594-0754 (Code: "Cerner") to get started.

Learn more about Bright Horizons

Learn more about Cerner's family support programs


Additional Work-Life Services and parenting support resources are available through My Life Resources


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