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The Healthe Clinic and Pharmacy are officially ending business operations on January 31, 2023, at 5:00PM and will no longer offer patient care.

For questions regarding a bill, email healtheclinicbilling@cerner.com.

To request medical records, follow the instructions below.

For all other inquiries, call 816-201-2273 and leave a voice message. Expect a response within 48 business hours.

It has been an honor to serve you. Thank you for your support during this transition.


Locations

World Headquarters Healthe Clinic

2901 Rock Creek Parkway
North Kansas City, MO 64117
Monday - Thursday: 7 a.m. - 6 p.m.
Friday: 7 a.m. - 5 p.m.
Saturday - Sunday: Closed
To reach a provider after hours for urgent care needs, contact our answering service at 913.338.8243. Refill requests will not be granted by the on-call physician. For emergencies, call 911 or visit the nearest emergency room.

FAX: 816.448.0020

Innovations Healthe Clinic

8779 Hillcrest Road
Kansas City, MO 64138

North tower lobby
Monday - Thursday: 8 a.m. - 6 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday - Sunday: Closed
To reach a provider after hours for urgent care needs, contact our answering service at 913.338.8243. Refill requests will not be granted by the on-call physician. For emergencies, call 911 or visit the nearest emergency room.

FAX: 816.448.0020

Resources

Submit completed forms to the Healthe Clinic front desk during your next appointment or fax them to 816.448.0020.

Missed Appointment Agreement

Hepatitis B Declination Form

Notice of privacy practices

Motion Capture Waiver

Parental preauthorization for medical care to children

Authorization for release of information via voice message or to relative

Release of Information
If you have questions regarding the release of medical records, send a secure message using your Healthe Clinic Portal account to the records request inbox. Submit completed and signed records request forms through the portal to the records request inbox. Allow 7 to 10 business days for record requests to be processed.

Release of information – External provider to Healthe Clinic

Release of information – Healthe Clinic to external provider

If you have questions regarding the release of medical records, send a secure message using your Healthe Clinic Portal account to the records request inbox. Submit completed and signed records request forms through the portal to the records request inbox. Allow 7 to 10 business days for record requests to be processed.

Release of information – External provider to Healthe Clinic

Release of information – Healthe Clinic to external provider

Billing

Payment methods include Visa, MasterCard, Discover or personal check and can be completed via phone, online, in-person or by mail

To pay online follow the link on your statement. Be sure to reference your Easy Match code.

Clinic Mailing Address
Healthe Clinic
8779 Hillcrest Road,
Kansas City, MO 64138

For Healthe Clinic billing questions email us at healtheclinicbilling@cerner.com.

For Quest Diagnostics billing questions, contact Quest at 1.866.MYQUEST (1.866.697.8378). Say “billing” at the automated prompt.

For insurance-related questions, call the dedicated United Healthcare line for Oracle members at 1-866-672-2511, prompt 1.

For insurance-related questions prior to 10/1/2022 contact:

Learn more about your Oracle benefits at https://www.oraclebenefits.com/.